United States Department of Veterans Affairs
WARMS HOMEWARMS TOC (Site Map)IMPORTANT LINKSSEARCHARCHIVESFEDERAL BENEFITS BOOKVA FORMSE-MAIL WARMS  

Veterans Benefits Administration References

Web Automated Reference Material System (WARMS)


M20-2 Quality Control


Introduction - Quality Control
Chapter 1 - General Quality Control Instructions
Chapter 2 - Statistical Quality Control
Chapter 3 - Sampling Variation in Quality Control
Chapter 4 - Table of Three Standard Deviation Control Limits for Percent in Error
Chapter 5 - SQC Chart for Percent in Error

Appendix A - Glossary of Terms
Appendix B - Statistical Quality Control Chart (Under Revision)
Appendix C - Table of Random Sampling Numbers
Appendix D - Minimum Acceptable Sample Percentages for Specified Percentages of Work Units Processed
Appendix E - Three Standard Deviation Control Limits for Percent in Error